The Letter Anderson Cooper Inspired Me To Write To The White House

Phoenix VA secret list

Image courtesy CNN

Below is a letter I wrote today after viewing Anderson Cooper’s report on the surreptitious mishandling of veterans at the VA hospital in Phoenix.

As a veteran I am appalled by the report by Anderson Cooper of CNN concerning maltreatment of veterans. With all due respect, I understand the challenges of leading a large organization. However, I am disheartened that VA Secretary Eric Shensiki refuses to comment on these concerns that exceed allegations.

The care of veterans goes beyond the scope of a problem. Other government departments are observing a) leadership by crisis rather than being proactive and b) the lack of immediate accountability and execution. To resolve this does not take years. You can really do it in 30 days without additional costs. Similar to business, leaders, what an ubiquitous term, who tend to obfuscate the simple.

I do not imply any disrespect to the President. However, government despite it’s size can create a culture of excellence over generational malaise ….. and ineptness masquerading as leadership.

Thank you. Jim Woods



Jim Woods is president of The Jim Woods Group. A management consulting firm. Go here to see his work He advises and speaks to organizations large and small on how to increase top line growth in times of uncertainty and complexity. Some of his speaking and consulting clients include: U.S. Army, MITRE Corporation, Pitney Bowes, Whirlpool, and 3M. See more at his website

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Posted in Management

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