Building Rapport to Understand Each Other

happiness

Generally. external acceptance is a response of how we view our self. I realize that is perhaps overly simplistic. However, the boomerang effect is what we send out returns. Being accepted is in large part about building rapport.

By Heidi Grant Halvorson 

The uncomfortable truth is that most of us don’t come across the way we intend.  We can’t see ourselves truly objectively, and neither can anyone else. Human beings have a strong tendency to distort other people’s feedback to fit their own views. We know this intellectually, and yet we rarely seem to recognize it as it’s happening.

That can cause you big problems in your personal and professional life. People may not trust you, may not like you, or may not even notice you, as a result of these errors in perception.  If you have ever felt yourself underestimated or misjudged, if you have stepped on toes without meaning to and been called to task for it, if you have wanted to cry out “That’s not fair!” when false and hurtful assumptions have been made about you, I’m here to tell you that you are right.  The way we see one another is far from fair.  In fact, much of this process of perceiving other people isn’t even rational.  It is biased, incomplete, and inflexible.  It is also largely (but not entirely) automatic.

Read full article via We’re All Terrible at Understanding Each Other – HBR.

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About

Jim Woods is president of The Jim Woods Group. A management consulting firm. Go here to see his work www.jimwoodsgroup.com. He advises and speaks to organizations large and small on how to increase top line growth in times of uncertainty and complexity. Some of his speaking and consulting clients include: U.S. Army, MITRE Corporation, Pitney Bowes, Whirlpool, and 3M. See more at his website www.jimwoodsgroup.com.

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Posted in Motivation, Possibility Thinking

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